Terms of use
The legal text is with the legal adviser and will be placed here on arrival. The structure and fields are ready.
1The platform’s role — a digital intermediary
One Dates neither receives nor stores goods. The vendor ships directly to the buyer, while the platform organises the agreement and documents its state.
2Order review and vendor approval
Every order passes platform review and then the approval of the vendor concerned. No objection from the vendor within 24 hours counts as acceptance.
3Payment by bank transfer
Payment is by bank transfer to the platform account with the receipt uploaded, and it is verified manually. An order with no receipt within 48 hours is cancelled automatically.
4Shipping as a separate line
Refrigerated carrier options are shown and the buyer picks the most suitable. Shipping is a separate priced line at its real cost, and no platform commission is charged on it.
5Objection window and settlement
The buyer has a 24-hour objection window from the delivery record. Vendor payouts are not released before it expires, and if a breach is established it is deducted from the held payout.
6Platform commission
The platform commission is 3% of the invoice total excluding shipping, and the vendor factors it into pricing.
7Samples
A buyer may request a paid sample, limited to one sample per product every seven days.
8Vendor verification and obligations
A commercial register or a freelance document is required, with manual review. A product is not published to buyers before platform approval, and the vendor undertakes not to sell the quantity listed on the platform outside it.
9Disputes
The platform arbitrates disputes manually at this stage, based on the product description, its photos, and the order record.